Need any Assistence?

Need any Assistence?2025-12-04T20:44:46+01:00

Do you have any problem with the WebSite? Let us know. Use the form in the right sidebar and send us your question. Or start a topic in our support forum. If you know the answer to one topic in our support forum, feel free to react on it and help each other.

Maybe you will immediately find an answer within our FAQs.

How can I terminate my Membership and delete my Account2025-04-16T16:12:42+02:00

At the end of the 30-days trial period of the premium membership you will automatically receive a renewal order and invoice and you will be requested to pay the membership fee. As soon as you have paid for the membership, your access to the member’s area will be available.

To avoid a change from trial to payable membership

To avoid a one year committment you have the opportunity to cancel the subscription before it will be renewed. To cancel your subscription you have two possibilities. For both you have to login to the Website first: https://members.life-science.eu/my-account

1. Possibility: Go to the menubar – “My Account” > My Subscription > View subscription (Desktop) > status scroll down to “actions” > “cancel”
“My Account” > My Subscription > click once more on My Subscription “>” (Mobile) You will see an arrow behind “subscription”  >scroll down, a table will appear with a column “status” scroll down to “actions” > click on “cancel”

2.  Possibility: Go to the menubar  – “My Account” > “Delete My Account”

I cannot find the person I attracted for membership on my dashboard2024-02-05T17:13:20+01:00
To access this content, you have to subscribe for membership Premium Membership.
I have registered but I have no access e.g. to the Career Lounge2024-02-05T16:27:57+01:00

If you have only registered you may have access to the life-science Community but not to the entire membership area. Even if you are only interested in the Free Membership, you have to order it through our checkout system. >>> here

On what basis is the commission calculated?2024-04-08T15:56:31+02:00
To access this content, you have to subscribe for membership Premium Membership.
What commission can I expect?2024-02-05T17:13:48+01:00
To access this content, you have to subscribe for membership Premium Membership.
What happens at the end of the trial period?2025-04-16T16:22:49+02:00

At the end of the 30-days trial period of the premium membership you will automatically receive a renewal order and invoice and you will be requested to pay the membership fee. As soon as you have paid for the membership, your access to the member’s area will be available.

If you will not continue

To avoid a one year committment you have the opportunity to cancel the subscription before it will be renewed. To cancel your subscription you have two options. For both you have to login to the Website first: https://members.life-science.eu/my-account

1. option  Go to the menubar – “My Account” > My Subscription > View subscription (Desktop) > status scroll down to “actions” > “cancel”
“My Account” > My Subscription > click once more on My Subscription “>” (Mobile) You will see an arrow behind “subscription”  >scroll down, a table will appear with a column “status” scroll down to “actions” > click on “cancel”

2. option  Go to the menubar  – “My Account” > “Delete My Account”

You want to downgrade to a FREE Membership

If you do not want to continue a Premium Membership but would like to change to FREE Membership.

1st step: Cancel your Premium Membership as described under 1. option above.

2nd step: Order a new FREE Membership on our Membership Page https://members.life-science.eu/membership

When will I receive the commission?2024-02-05T17:12:21+01:00
To access this content, you have to subscribe for membership Premium Membership.

Need any assistence?

Write it down and start the support-forum. Your issues might be of interest for others too. Or others have already a solution for you.

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