Community/Network

support requests related to the social network

How can I crop my profile photo?

2024-07-12T18:08:38+02:00

Attention! Having trouble with cropping your profile image? - we apologize, but there is a technical issue at the moment. We are already working on it. Meanwhile you can try the following: Close the Website and start again. (We've noticed, that it works properly, on the first trial.) Question: I failed at cropping the photo. I was able to upload the photo, but unfortunately I couldn't crop it in a way that would make sense in the profile. Can you help me with that? Answer: You have done all right but unfortunately we don't have an option to crop the [...]

How can I crop my profile photo?2024-07-12T18:08:38+02:00

Do I get an Email when someone accepts my friend request

2024-07-02T12:00:27+02:00

Yes, of course you will receive an email when a member accepts your friend request. You can decide for yourself which notifications you want to receive and which you don't. The default settings are very restrictive in order not to overwhelm you at the beginning with emails and messages. The more used you get to the system, the more you can release. For detailed information on how to manage and organize your emails, notifications and messages, here>>>

Do I get an Email when someone accepts my friend request2024-07-02T12:00:27+02:00

How to edit my Profile

2025-07-08T11:28:34+02:00

Follow the path: Community > My Profile > Settings > Profile > Edit Insert your particular information and manage the visibility of your profile. By default the visibility of the items is set to "only me". This means, only you can see the content of your profile but no friends or other members of the network. You must click on "change" - below the item - and choose who should be able to see this item. After you have all done, don't forget to save all changes - you will find the Save Changes-button on the bottom of the page. A [...]

How to edit my Profile2025-07-08T11:28:34+02:00

How to add friends

2024-04-08T15:08:13+02:00

Friends and Followers are a main part of social networks. You can easy add or remove friends in your social network. Go to "Members List" and look for the member you want add. If you cannot find the person of your interest. Check the dropdown menu on the top on the right side and set it to "Alphabetical". Nearby the member's profile-image you will find the button "Add Friend" You will automatically send an email with the friendship request, and a notification to his profile-account. As soon as the contact accepts your request he will be listed as your friend. [...]

How to add friends2024-04-08T15:08:13+02:00

I cannot find a particular member

2024-04-08T14:31:22+02:00

It might happen that you cannot see members even when they are registered as Premium Members. In order to get view on their profile you can try: Open the members list and set the drop down menu right on the top to "Alphabetical". Maybe they haven't yet set any activity or have set the "show last active time" to "no". Maybe they have set their profile privacy to "do not list in community directory". Maybe they have cancelled their membership.

I cannot find a particular member2024-04-08T14:31:22+02:00

My friends cannot find me in the member’s list

2024-04-04T15:42:13+02:00

1st: Propably you have not yet set any activity in the Social Network. As long as you haven't edited anything on your individual profile, your profile is not viewable for others. If one sorts all members alphabetically, you might see all members. If you sort the list through "Last Active", you would not see any member who has not yet done anything in his profile. - Therefore. - If you want to be seen by others, become active. 2nd: Maybe you have not set your Profile Privacy to "yes" Go-to: My-Profile > Settings > Profile Privacy -- set the first [...]

My friends cannot find me in the member’s list2024-04-04T15:42:13+02:00

Can I control the visibility of my social network profile?

2024-04-11T15:02:00+02:00

Controling Visibility You can control the visibility of your profile, activities, emails, etc. You can also deactivate your entire social media profile and only use the content and discussion boards or, assuming you are a premium member, you can only participate the partner program. To control your social media profile got to the menu: > Community > Profile > Settings and check there all menu items. Detailed information how you can control the visibility of your profile: Profile Visibility >>>>. Profile Privacy >>>

Can I control the visibility of my social network profile?2024-04-11T15:02:00+02:00
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